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Most of our products contain living organisms; therefore, we must follow specific procedures to guarantee their safe transportation from our door to yours.
All orders received before Wednesday (3:00 pm EST) will ship the following week. We guarantee the product will arrive before end of day Saturday.
If there is a holiday the ship day will be delayed one (1) business day.
Orders are not shipped or delivered on Sundays or holidays.
Shipping Considerations:
- We do not ship to P.O. boxes. Have your order sent to a physical address or direct to a UPS/Purolator Depot.
- We do not ship to territories.
- Due to wildlife regulations in Newfoundland and Labrador, we require a copy of your permit to possess & import live wildlife before we can send you beneficial insects. If you are unaware of these regulations please contact [email protected], and we will send you the correct information to reach out to your government.
- We do not offer local pickup for any purchases made on our website.
- If you are exempt from any government or provincial taxes, please reach out to [email protected] for more information.
