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Store the Airbug and accessories in a dry and dust-free area. The Airbug can be stored in the supplied case. Always store the batteries in the chargers when not in use.
- Storage
- Shipping Information
- Precautions/Important information
- Do you have questions about our products?
- Reviews
Most of our products contain living organisms; therefore, we must follow specific procedures to guarantee their safe transportation from our door to yours.
All orders received before Wednesday (3:00 pm EST) will ship the following week. We guarantee the product will arrive before end of day Saturday.
If there is a holiday the ship day will be delayed one (1) business day.
Orders are not shipped or delivered on Sundays or holidays.
Shipping Considerations:
- We do not ship to P.O. boxes. Have your order sent to a physical address or direct to a UPS/Purolator Depot.
- We do not ship to territories.
- Due to wildlife regulations in Newfoundland and Labrador, we require a copy of your permit to possess & import live wildlife before we can send you beneficial insects. If you are unaware of these regulations please contact [email protected], and we will send you the correct information to reach out to your government.
- We do not offer local pickup for any purchases made on our website.
- If you are exempt from any government or provincial taxes, please reach out to [email protected] for more information.
For more information, please visit: Natutec Airobreez | Koppert Products
We can help you!
Find in our FREQUENTLY ASKED QUESTIONS PAGE the most commonly asked questions and answers when purchasing our products.
If you have any inquiries, please fill out this CONTACT FORM and we’ll get back to you.
